Melbet Sri Lanka Contact Number and Support Channels
The Melbet Sri Lanka contact number is 0112029285, listed on the site as CUSTOMER SUPPORT. Players can also write by e-mail, message us on Telegram or Facebook, or open the online chat from the CUSTOMER SUPPORT button. Our support team works 24/7. Pick the channel that fits your question from the table below.
Where to Reach Us
Every channel below belongs to the official Melbet team for Sri Lanka. If you need the Melbet contact number for a call, use the phone line. For anything that involves documents or screenshots, e-mail is easier.
| Channel | Details | Use it for |
|---|---|---|
| Phone | 0112029285 | General questions |
| E-mail, general | info-si@melbet.com | General queries, documents, complaints |
| E-mail, security | security@melbet.com | Suspected account break-ins, security reports |
| Telegram | t.me/melbet_sri_lanka | News and messages to the Sri Lanka team |
| facebook.com/mlbsrilanka | News and messages | |
| Online chat | CUSTOMER SUPPORT button on the site | Questions while you are on the site |
We also run a WhatsApp group, a YouTube channel, X and Instagram accounts, which are linked in the site footer.
What to Include in Your Message
A clear message gets a faster answer. State the account ID or the phone number linked to the account, the date of the problem and, for payment questions, the method, the amount in LKR and the Transaction ID. For a local bank or wallet transfer, attach a screenshot of the transfer in jpg, png or pdf format, up to 20 MB.
Inside the account, the Customer Support and Payment queries sections let you send requests about deposits and withdrawals.
Things Only Support Can Change
The e-mail address on an account can be changed only through support. A maximum bet limit is also set through the support team, and a new limit takes effect after 24 hours. Claims about a bet must be sent within 10 days.
Never share your password, a one-time code from SMS or the code from your authenticator app with anyone, including people who say they work for Melbet. If someone asks for them, report it to security@melbet.com.
Business Enquiries
For press and media cooperation write to cooperation@melbet.team. Partnership questions go to support@melbetpartners.com. Players should use the support channels above.
Gambling involves risk. Play only with money you can afford to lose. Gambling is not a way to solve financial problems.