Responsible Gaming at Melbet

Who Can Play

You must be 18 or older to register and bet. We may ask for documents to confirm age and identity, and the KYC and AML Policy lists what can be requested.

Parents can use filtering software such as Cyber Patrol and NetNanny to block gambling sites on devices that children use. Keep your own password private and do not leave a logged-in phone where a minor can reach it.

Tools to Control Your Play

Melbet offers the following controls:

• Deposit limits, which keep your spending inside a budget you set in advance.
• A maximum bet limit, set through customer support. The change takes effect after 24 hours.
• Self-exclusion: you can close the account or restrict betting for 1 month, 6 months or 1 year. Photos of documents are required for this request.
• Bet history and transaction history, so you can see exactly what you have staked and paid in.

Contact customer support on 0112029285 or at info-si@melbet.com to ask about any of these. Limits can be lowered at any time.

Warning Signs

Stop and think if any of this sounds familiar:

• You bet more money or more time than you planned.
• You chase losses with bigger stakes.
• You borrow money, or use money meant for rent, food or fees, to bet.
• You hide your betting from family or friends.
• You feel irritable or anxious when you are not betting.

Set a budget and a time limit before each session, never bet under the influence of alcohol, and take regular breaks. Gambling is not a way to solve financial problems, and no bonus makes losing less likely.

Free Help in Sri Lanka

Sri Lanka has no helpline dedicated only to gambling, but these general services are free and confidential:

Online gambling in Sri Lanka is regulated by the Gambling Regulatory Authority. Check the laws that apply to you before playing.

Gambling involves risk. Play only with money you can afford to lose. Gambling is not a way to solve financial problems.